Qiaotong-Auto
Find answers about using the platform, purchasing vehicles and cross-border exports. If you cannot find what you need, contact us through website support or WhatsApp.
Qiaotong-Auto is a B2B cross-border used-vehicle matching platform connecting China with African markets. It presents compliant export supply and supports buyers, importers and dealers with listings, inquiries, export guidance and reference prices in multiple currencies.
Unless a transaction document expressly states otherwise, the platform provides information and business introductions and does not sign the vehicle sale contract.
Public listings can generally be viewed without an account. Registration may unlock favourites, inquiries and information-management features, subject to the functions currently available.
For recurring or bulk procurement, you may also ask support to establish a business contact.
Filter by brand, price, year, mileage, transmission, colour or location, or search by model name from the top search box.
If no listing matches, send support your preferred model, budget, year, quantity and destination country.
The website currently supports Chinese, English and French. Original vehicle records or third-party documents may use another language; request clarification before transacting.
Images, mileage, year, specifications and descriptions are initial listing information and do not replace a formal inspection, physical verification or transaction contract.
Before purchasing, request an inspection report, VIN and detailed exterior and interior records, and confirm condition and acceptance standards in writing.
Supply is updated continuously, while popular models may change quickly in availability and price. After you register a requirement, sales may notify you when a matching vehicle becomes available.
Yes. Submit the model, budget, year, quantity, destination and other essential conditions through support. The platform may assist in matching supplier inventory but cannot guarantee availability.
At minimum, check the VIN, title, mileage, accident and repair history, inspection report, export eligibility and current vehicle images.
Also confirm destination rules affecting import or use, including vehicle age, emissions, steering position and modifications.
Vehicles are generally shown with a base price in CNY and may include reference amounts in USD, GHS or XOF. Actual currency availability is shown on the page.
No. It is usually a vehicle reference price and may exclude inspection, international freight, insurance, duties, clearance, port, banking and local destination charges.
Obtain an itemised written quotation and confirm its validity period and inclusions before transacting.
Converted amounts are references and may be delayed, rounded or affected by market movement. The parties must confirm the final currency, rate basis, payment time and fees in writing.
Confirm that the beneficiary company, bank account and contracting party match. Do not send money to an unverified personal account based only on a chat screenshot.
Keep contracts, invoices, bank receipts and communications. Independently reconfirm any last-minute change to beneficiary details.
Submit your requirement from a vehicle page or the support entry. Include model, budget, quantity, year and destination so the request can be routed appropriately.
WhatsApp is commonly used for cross-border business communication and for sending images, inspection reports, quotations and shipping documents. Moving to WhatsApp is optional and its own terms and privacy rules also apply.
Inquiry and support records are retained for necessary periods under the Privacy Policy for follow-up, security and dispute checks. They are not sold or disclosed for unrelated purposes.
We aim to respond promptly during business hours. Complex quotations or supplier confirmations may take longer, and messages outside business hours are handled in the next working period.
The platform currently focuses on West African markets including Ghana and Côte d'Ivoire and may expand where supply-chain and compliance conditions permit. Import eligibility always depends on current destination law and customs rules.
The supplier or its export provider usually handles procedures in China, while the overseas buyer handles destination permits, clearance and taxes. The transaction contract must define the actual responsibilities.
Timing depends on origin, destination, vessel schedule, transshipment, weather and clearance. Sales or logistics providers can estimate a schedule, but it should not be treated as an absolute guarantee.
Unless agreed otherwise, the buyer generally bears destination duties, port charges, import permits and clearance costs. Verify current rules with local customs or a professional agent before payment and shipment.
Depending on the transaction and destination, documents may include a sale contract, commercial invoice, vehicle list, bill of lading, export records, registration or deregistration documents and inspection records. Confirm the exact list with the exporter, carrier and destination agent.
Select the favourite icon on a vehicle card or detail page. Open your favourites and select it again to remove the vehicle. Some features may require login.
Use a unique strong password and never disclose verification codes. If you notice unusual access or changed contact details, update your password and contact the platform immediately.
Submit an account-closure or privacy request through the contact page. Identity verification may be required, and necessary transaction, security or audit records may remain where legally required.
Contracts, payments, condition and delivery terms must be confirmed in formal written documents. Website content is not the final sale contract.
Be cautious with prices far below market level, sellers unable to provide a VIN or current records, pressure to pay a personal account, or sudden beneficiary changes.
The platform may be unable to verify or trace communications and payments conducted entirely elsewhere. Always verify the party, vehicle and bank details and use a formal contract, regardless of the communication channel.
Pause payment and preserve the URL, account, chat, quotation and payment request. Report them through support so the platform can investigate and, where justified, remove content or restrict an account.
Read the Terms of Service for service scope, user duties and responsibility boundaries, and the Privacy Policy for collection, use, retention and privacy rights.
Use website support or the official WhatsApp business channel for procurement, cooperation, complaints or suggestions.
Privacy requests may be sent to privacy@Qiaotong-Auto.com. Confirm that contact details are genuine before sending sensitive information.